The remaining amount against the original invoice and credit memo is zero, meaning they have been fully processed and applied.
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The system will create a credit memo and apply it against the invoice.You can make any adjustments necessary on the credit memo.On the Posted Sales Invoice page choose “Correct,” then “Create Corrective Credit Memo.”.Using Corrective Credit Memo to Reverse a Posted Sales Invoice Keep in mind that you can always tell if something has been fully applied or closed when the Remaining Amount = 0.00. As you can see below I corrected the original invoice P-SI00002 and as a result, the system made two additional entries, one for the new invoice and one for the credit memo.Nothing is done in Business Central without tracking. NOTE: All this can be seen in the customer ledger entries.On the posted credit memo header the field Corrective = Yes. A sales credit memo is automatically created and applied/posted to that original invoice. This indicates that the original invoice is closed and canceled, but it is not a corrective invoice. The initial invoice that was canceled will remain in the system for auditing purposes, but the following fields are updated on the original invoice: Invoice Canceled = Yes, Corrective = No and Closed = Yes.On this new invoice you can make the changes necessary and then post. Click “yes.” In this scenario, a new invoice is created.On the Posted Sales Invoice page choose “Correct,” then “Correct” (again). The following message will appear:.Find the posted sales invoice you want to correct.
![navision reversing a zero dollar credit memo navision reversing a zero dollar credit memo](https://docs.celigo.com/hc/article_attachments/360001110971/mceclip2.png)
Type “posted sales invoice” in the search bar.Using Correct to Reverse a Posted Sales Invoice Create Corrective Credit Memo – Creates a sales credit memo that you can modify and then manually post, which reverses the posted sales invoice.Cancel – Creates and posts a sales credit memo that reverses the posted sales invoice.Correct – Reverses the posted sales invoice and creates a new sales invoice that you can then correct before posting.On the Posted Sales Invoice page you have the following choices under Actions, Correct: Below are instructions walking you through the options available to correct a posted invoice on the sales or purchasing side of your business management software. This is true for both sales and purchase invoices. If you are trying to correct a posted invoice (which is a document), then you must use the Correct function. The process to correct a posted document or transaction in Business Central depends upon the origination of the transaction. When that occurs, how do you correct an invoice within Microsoft Dynamics 365 Business Central? Despite your best efforts to keep accurate accounting records, the occasional error is inevitable.